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Product onboarding video
Product onboarding video
Get new users to their first success faster: one task per short film, shown in your real interface.
Three-day trial · Card required · Three 30-second films
In plain terms
- What Frame24 is
- Plan an onboarding video around one first task, the action and its completion state. Keep UI instructions current and make the result easy to recognise.
- Best for
- Customer success and activation teams who need a product-led film made from approved material, in their own brand.
- How it differs
- A complete feature tour is usually a poor first-use lesson. Focus the film on a task with a visible result, then test whether new users can perform it without asking for help.
The scenes that make the argument
The scenes that make the argument
Three scenes carry a short product film: where the viewer starts, the action in your product, and the result.
| Scene | What to show |
|---|---|
| Starting state | Begin at the state a new user actually sees, with prerequisites such as role or access already explained. |
| First useful action | Capture one useful action in the current interface, keeping the relevant control readable. |
| Visible success | End on a visible success state that tells the user whether they completed the task and what comes next. |
A concrete storyline
A concrete storyline
For example: a new customer creates their first quotation from a sample note and sees the finished document. One onboarding film should help them complete that task. Advanced settings and account configuration belong in other material rather than the same short explanation.
The buyer objection to answer
The buyer objection to answer
A complete feature tour is usually a poor first-use lesson. Focus the film on a task with a visible result, then test whether new users can perform it without asking for help.
How it works
How it works
Add your product
Screens captured from your running app — in Frame24's secure browser or by your coding agent — become the scenes.
Review and revise
Watch the film in the browser, describe any change in plain words, and render the version you approve.
A real pipeline example
Notequote
Notequote illustrates rough job notes becoming a finished quotation. It is a real pipeline example; it does not imply that your product has the same features or that this company endorses Frame24.
Public prices in US dollars
Public prices in US dollars
Frame24 bills in USD. The trial converts to the chosen paid plan; review the terms before starting. Credits settle at measured production cost, so they are not a fixed number of films.
| Option | Price in USD | What is included |
|---|---|---|
| Trial | $0 | Three-day card-required trial: three 30-second films, no downloads or generated media |
| Creator | $39 per month | 450 production credits |
| Pro | $149 per month | 2,000 production credits |
| Studio | $399 per month | 6,000 production credits |
| One 30-second film download | $20 | One 30-second film download |
Standard films are 30 or 60 seconds; more than 30 requires paid access. Text and narration support eleven selectable film languages. No native regional accent or bulk translation workflow is promised.
Frame24 does not measure completion inside your application, host an LMS or replace searchable product documentation.
Frame24 has an OAuth MCP server for Claude Code, Codex, Cursor, VS Code Copilot, Gemini CLI and Windsurf. ChatGPT, Claude and Gemini have custom-connector setup guides. Perplexity connector support is not claimed. MCP (English)
Questions
Answered plainly.
What should a product onboarding video show?
Show starting state → first useful action → visible success. Begin at the state a new user actually sees, with prerequisites such as role or access already explained. End on a visible success state that tells the user whether they completed the task and what comes next.
How do I prepare material for a product onboarding video?
Use your website and approved product material, then supply the actual screens or images for the job. Capture one useful action in the current interface, keeping the relevant control readable. A public URL alone does not expose private application screens.
Can Frame24 replace specialist review for a product onboarding video?
Frame24 does not measure completion inside your application, host an LMS or replace searchable product documentation. Review the final claims and supplied assets with the people responsible for the product before publishing.
How much does Frame24 cost?
Three-day card-required trial: three 30-second films, no downloads or generated media. Creator: $39 per month. One 30-second film download: $20. Frame24 bills in USD. The trial converts to the chosen paid plan; review the terms before starting. Credits settle at measured production cost, so they are not a fixed number of films.
Make the film from your evidence
Start with your website and approved source material. Check the scenes and claims before rendering.
Start your trial Three-day trial · Card required · Three 30-second films